About Us | A Touch of Class Niagara Car service

No Others Like Us.

With a commitment to luxury, professionalism, and punctuality, we elavate your transportation experience to new heights. Our extensive fleet is driven by the most curteous and professional chauffeurs in the area.

Whether your heading to the airport, a special event, or exploring the scenic beauty of Niagara Falls Ontario or New York, we will tailor your experience to exceed the highest standards of luxury comfort and elegance.

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Choosing The Right Chauffeur Service

The best way to choose a limousine service in Buffalo, NY is to ask your friends and family if they can recommend a good company. There is no substitute for a recommendation from somebody you trust who has used limousine service recently. Another good way to choose a reputable limo service is to look for on-line reviews from people who have been customers. Look for reviews from Google or Yelp as they are trust worthy and credible. Google and Yelp reviews are superior to reviews that are featured on a website as text because you really don't know the source of those testimonials.

As you assess a limousine service, be certain to ask a lot of questions before making a reservation. A big indicator of professionalism is the impression you receive when you call the limousine company. Is your call answered by voice mail or an answering service? If so this may indicate that the company is a part time enterprise. Reputable, full-time limousine service providers have reliable dispatch and customer service. If a knowledgeable human answers your call, it's a good indication that the company values customer service.

Important Questions To Ask Your Limo Service Provider

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Considerations when Selecting a Limo Service

The first point of contact with any limo company is usually via phone or email. Does the company answer promptly, or do you find yourself on hold? Or worse, an answering machine! A Touch of Class Limousine will always answer your call during hours of operations. Have an after hours emergency? We are reachable after hours by dialing "1". Customer service is always a priority, so we also answer emails 18 hours a day.

Asking the correct questions is a crucial part of making sure your ground transportation goes smoothly.

Frequently Asked Questions